I set up a new hosting service with an outfit called Bluehost. I hope the migration goes well, would hate to lose 18 years of blogging history. The domain should activate within hours; moving the history might take a week.
I checked reviews, and Bluehost is supposed to be good, especially for WordPress blogs like mine. But whatever is wrong with Hostgator these past few days is bad enough, but their non-responsive customer “service” was inexcusable.
My other big thrill this morning was dealing with my Chase credit card account. I had cleaned my cookies in an effort to resolve the blog issues, and Chase no longer recognized my device, so I needed to enter a verification code. No big deal; in the past, they have always emailed the code. This time that was not an option; it had to be by phone. Except they had an old phone number from the USA. So, I had to call them, and that was a nightmare. When I finally got through, the person I was speaking with disconnected. When I got through again, a security question asked me what was my address in Fort Smith, Arkansas. Um, I lived there in 1982, and that’s about all I remember. A follow-up question was, who did my mortgage on a house in South Carolina? Does anyone remember crap like that? I don’t. Like I told the agent, I’m lucky to remember my name these days. Oh well, we finally got it resolved, and I have access to my account again. The first thing I did was update my phone number. They can contact me next time.
Anyway, rant over. For now.
At the suggestion of a coworker, I solved my own US-phone-number problem by getting a “virtual cell-phone number.” I pay only a couple dollars a month to maintain it, and it makes life a lot easier as long as I remember that texted verification codes are going to the virtual number and not to my Korean cell-phone number. I forgot that one time and saw on the Chase website that “a code has been texted to ****0082.” Senile bastard that I was, I thought, “Who is fuck is 0082?” That was, of course, my virtual number. Duh. It took several texts before I realized what was going on. Jesus. I am my own worst enemy sometimes.
Here’s hoping you see this comment!
I was dealing with Chase, too. In the past, there was always an option for email…no idea why that didn’t happen today. Spent at least an hour trying to sort it out.